Frequently Asked Questions
Everything you need to know about our premium body jewelry collections.
What materials are used in Oracle Body Jewelry?
We prioritize safety and quality, using only implant-grade titanium, 14k gold, and ethically sourced organic materials like stone, wood, and bone for our plugs and hangers.
How do I know what size to order?
Please refer to our comprehensive size guide located on each product page. Since body jewelry is measured in gauges and millimeters, we recommend using a digital caliper for the most accurate measurement of your current jewelry.
Can I return or exchange my jewelry?
Due to health and safety regulations, we cannot accept returns or exchanges on any body jewelry that has been shipped. We recommend double-checking your size and gauge before finalizing your purchase.
How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 2-4 weeks depending on your local customs processing.
Do you offer wholesale opportunities?
Yes, we partner with professional piercing studios worldwide. Please contact our wholesale department via the link in our footer to submit your studio's credentials and apply for an account.
How should I care for my organic jewelry?
Organic materials like wood and bone are porous and should not be worn in unhealed piercings. Avoid getting them wet and occasionally treat them with a small amount of jojoba or vitamin E oil to prevent cracking.